These Terms and Conditions is important for everyone that wish to use services provided by Tripier.
Why Terms and Conditions
The Terms of Conditions is the legal agreements between a service provider and a person who wants to use that service. The person must agree to abide by The Terms and Conditions in order to use the offered service. It stipulates the regulations and of what is expected of the user and Tripier. Subjects of wide variety can be found in the Terms and Conditions for example the following; who owns what, what is allowed on the platform, how payments are made and other important questions and regulations that can arise between Tripier and its users. You as a user are required to keep yourself updated of what is stipulated in the Terms and Conditions.
Tripier recommend all users to thoroughly read the Terms and Conditions before using Tripiers service.
1.1 These Terms and Conditions, together with other terms and agreements on Tripier´s Website, on the App and other terms and agreements that Tripier in some cases might provide users with, describes the terms applicable for using the Tripier services ("The Service") on The Website and in The App (together referred to as ("The Platform"). The Service is provided by Tripier AB with the registration number: 559230-7655 through their brand Tripier ("Tripier").
1.2 When using Tripier The Service through The Platform you automatically approve Tripier´s terms and Conditions and you as a user is obligated to follow the Terms and Conditions.
2. The Service
2.1 Tripier offers a service that connects a lessor/seller to buyers/renters over their platform. Potential sellers can create ads on the Platform and via the ad attract buyers/renters. The Platform is focused on different types of tickets, mostly within the public transportation sector.
2.2 Tripier offer the possibilty to use The Service if you register on Tripier´s system. To enter into a agreement with Tripier to receive payments, you need to be at least 18 years of age.
2.3 Tripier reserves the right to, according to its own judgement, expel users from The Service that have been using The Service in violation with The Terms and Conditions, applicable law or in other ways that are unacceptable to Tripier. By using The Service you agree to be bound by the Terms and Conditions.
3. Intellectual Properties
3.1 All content/properties on the Platform, including all part of the Platforms design and layout is protected by copyright, trademark, patent and/or other intellectual property regulations. If nothing else is stated, all content on the Platform is Tripier´s own exclusive property.
3.2 You are allowed to do low scale memory notes or printouts from the Platform. All other use, for example; copying, reproduction, publishing , uploading, or distributing any content/properties or any information from the Platform without having a written approval from Tripier is strictly forbidden.
3.3 You should always ask for approval, which should be written before you link to Tripier´s platform. A link to the Platform might make the content you’re linking to publicly available. You are allowed to link to the start page of Tripiers platform if the linking means a visitor is directed to Triper´s platform starting page in the same or in a new browser window, as long as these shows the starting page in its entirety. You are not allowed to index the content on the Platform, or/and based on this automatically create links to The Website or The App from your own website. You are neither allowed to link to content of the Platform using any kind of framing system or pop-up window. You should always consider that there might be other parties than Tripier owning rights to the content/properties on the Platform and that these parties also needs to approve in writing any external usage of the content/properties.
3.4 All unauthorized usage of the Tripier Service imply obligation to indemnity. Users who, on purpose or by broad negligence, infringes the law can be sentenced with a fine or to jail and be obliged to pay indemnity.
4.1 The advertising of tickets on the Platform is done by the users. The Service make it possible for users in need of a ticket/tickets to get in contact with people that do not need their ticket/tickets and that are willing to either sell or rent out their ticket/tickets.
4.2 When using The Service you confirm that that the ticket you advertise belongs to you and that you by advertising on The Platform confirm that you are the owner of the ticket/tickets. Advertising of a ticket/tickets not owned by you is strictly forbidden.
By using The Service you also confirm that you are free to dispose over the ticket/tickets you are advertising, meaning that you are free to rent out or sell the the ticket/tickets in accordance with The Service, Terms and Conditions and in general in coherence with how Tripier´s platform works. Users are independently responsible for the Terms and Conditons being fulfilled and for all consequences arising from the the reason if there not fulfilled.
4.3 After a user has used The Service, either by buying or renting a ticket/tickets through approving an ad, the user that advertised the ticket/tickets is obliged to go through with the transfer of the ticket/tickets if approvement has been given. Failure to do so can result in payment responsibilities to Tripier for the price to buy a replacement ticket/tickets to the renter/buyer of the ticket/tickets and potential additional administrative fees that can come to affect Tripier.
4.4 When advertising you are obligated to give all the information about the ticket/tickets that The Service demands in a correct way. You are also obligated to provide all other information about the ticket/tickets that the buyer/renter needs before making a purchase.
4.5 When a sale of a ticket/tickets have been made of all the remaining time period that the ticket/tickets are valid, the ownership of the ticket/tickets is transferred from the lessor/selling user to the buying user. Sales made of a ticket/tickets that is/are still valid after the time advertised in the ad, the ownership of the ticket/tickets still remain with the lessor/selling user that advertised the ticket/tickets. In cases when there is still valid time use of the ticket/tickets they are rented by the purchasing user, the user is obligated to give the ticket/tickets back after the rental time has lapsed.
4.6 The transfer of the ticket/tickets between the lessor/selling user and the buying/renting user shall be done through the App of the company that issued the ticket/tickets.
4.7 The lessor/selling user is obligated to transfer the ticket/tickets to the purchasing user according to the terms and conditions set out in the ad if the user has bought/rented the ticket/tickets through The Service. The user that has received the transferred ticket/tickets is obligated to report this to Tripier as soon as possible. Users are aware that failure to comply with the Terms and Conditions may result in liability to Tripier and other users.
4.8 The purchasing user have to confirm the transfer of the ticket/tickets within 60 hours after it has been received, if not, Tripier is allowed to confirm the transfer in behalf of the that user. If a user that has bought/rented a ticket/tickets hasn’t received the ticket/tickets in accordance with the terms and conditions in the ad within 60 hours, the user is obligated to report this to Tripier. If Tripier is not notified, Tripier is allowed to authorize the transaction according to the terms and conditions in the ad anyway.
4.9 Users are obligated to put forward evidence supporting that a ticket/tickets actually have been transferred if Tripier requests this action. Tripier have the right to withhold payment of a sold/rented ticket/tickets if the lessor/selling user can not produce evidence of the ticket/tickets transfer after requested by Tripier. The amount shall in this case be paid back to the user who bought/rented the ticket/tickets, if this situation occurs. Tripier withhold the right to charge the lessor/selling user the costs afflicted on Tripier because of this.
4.10 Tripier reserves the right, at its sole discretion, to cancel a transaction between the lessor/selling user and the buying/renting user at any time during the process. Tripier is not required to reimburse a user for potential lost income due to a cancellation of an transaction. Tripier is however required to pay back the amount paid that's already been paid by a user for a ticket which transaction Tripier cancelled.
4.11 A user is not allowed to put up unrealistic or unethical ads on the Platform. Tripier reserves the right to assess what is realistic/unethical and in extension remove any ads that by Triper is deemed as such.
5. User Generated Content
5.1 User Generated Content is all content that a user of either The Platform creates and/or uploads to Tripier´s website or their App. This could e.g. be photos, movies, and texts for ads (“User Generated Content”).
5.2 When a user use The Service you guarantee that you have the rights to the User Generated Content, either that you yourself are the creator or rights owner (this could e.g. be a photo or text for an ad), or that everyone that has been involved in the creation of the content have approved the User Generated Content to be used in the context of the Platform and these Terms and Conditions.
5.3 This means that you as an user guarantee that the User Generated Content does not contain any copyright material, such as music, film image, logo or other material that you are not authorized to use.
5.4 Users guarantee that any persons that are identifiable within the User Generated Content are aware of how the content is used and also that they formally have given their approval of being a part of the User Generated Content. The Approval also includes Tripier´s rights to use the User Generated Content for marketing purposes.
5.5 By uploading User Generated Content when creating an ad using The Service the user give Tripier the full rights to the User Generated Content. This includes the right to for example; re-edit, copy the content and make the content publicly available in all media channels of Tripier´s choice. The rights to the User Generated Content might also be given to partners of Tripier. Tripier is further allowed to use the User Generated Content for marketing purposes. The rights to the User Generated Content are still valid after an ad have been erased/deleted from The Service.
5.6 By using the Platform you exclude yourself from all demands of compensation from Tripier for Tripier´s usage of the User Generated Content.
6. Personal Information
6.2 The lessor/selling user is aware and agree to that basic personal data will be transferred to the buying/renting user. Users are only allowed to use this information to execute the agreed transaction between each other, any other use is prohibited.
7.1 Tripier is a digital platform that enables advertisers and buying / renting users to enter into agreements and make payments. Tripier is not a party to the purchase or rental agreement concluded between the advertiser and the buying / renting user.
7.2 For the provision of Tripier's services, Tripier charges a transaction fee for each ticket provided. The transaction fee consists of 18% of the sale or rental price and is deducted from the selling / leasing party's compensation for ticket sales / rental. The selling / leasing user thus receives 82% of the selling or leasing price, which constitutes his total compensation. The transaction fee may vary from time to time and depending on the market. If terms regarding the transaction fee have been notified to the seller / lessor of Tripier that deviates from this provision, these deviating terms apply instead.
Users who avoid paying transaction fees (e.g. by making payments outside the Service) may be terminated in accordance with section 2.3.
7.3 Purchasing / renting users are aware that if the user has received a ticket from an advertiser after a purchase but has not correctly confirmed receipt of the ticket, the user can still be charged the agreed price.
7.4 The buying / renting user is aware that payment for a ticket must be made via Swish.
7.5 In order for the advertiser to be able to receive compensation for the sale / rental, the advertiser must: Have registered their personal identity number and any other information in accordance with Tripers' instructions.
7.6 The purchasing / renting user is aware of making payment when the agreement with the advertiser has been entered into and in accordance with the further instructions issued by Tripier or Swish in connection with the conclusion of the agreement. The buying / renting user has to make the payment to a Swish-linked bank account administered by Tripier.
7.7 Payments via Swish to the selling / leasing user only take place after the purchasing / leasing user has confirmed via the Service that he or she has received the ticket and that it has been reported for, reviewed and approved by Tripier. Payment is usually made 1-3 banking days after the buying / renting user has confirmed that the ticket has been transferred. Subsequent payment may be made if Tripier deems it necessary due to security reasons, suspicion of crime, suspicion that a breach of these terms has been committed, government decision or that the payment cannot be made due to circumstances beyond Triper's control.
8.1 Tripier provides The Service as is and reserves the right to change The Service without previous announcement to the users.
8.2 Tripier do not leave any guarantees regarding the function or availability of The Service and furthermore do not guarantee continuous, uninterrupted or secure access to The Service. As user you are aware that the operation of The Platform may be disrupted by a number of factors beyond Tripier’s control.
8.3 The Service is mainly an ad service, thus Tripier has no control or what has been agreed upon between the lessor/selling user and the buying/renting user. Tripier have furthermore no control over the lessor/selling users transfer of the ticket. You must not assume that an offer is valid and legal because it is being advertised on The Platform.
8.4 Tripier is not liable of any damages due to missing or delayed responses or any incorrect information in the text found in ads on The Platform. Nor will Tripier be liable for any loss or direct and indirect damage connected to an user's use of The Service either directly or indirectly or for the reason that The Service not could be used by an user.
8.5 Tripier reserves the right to suspend you as an user of The Service and cease to providing a part or all of The Service if there is a regulatory change or an authority decision that limits Tripier’s ability to provide The Service.
8.6 Tripier reserves the right to suspend or terminate any users that are inactive/idle. Tripier assesses when a user is considered inactive/idle.
9.1 Tripier reserves the right to choose the way how to communicate with its users. However, the main communication will be in writing via electronic channels.
10. The Relation Between Users
10.1 Tripier is not at party to the agreement between the user that create the ad on The Platform and the buying/renting user. Tripier thus have no responsibility or liability towards the users of The Service and the terms agreed upon between the users during the use of The Service.
11.1 You are sole responsible for correctly declaring all compensation you receive in connection with a transaction as a lessor/selling user mediated by using The Service. All users are sole responsible for any tax consequences that may arise from the use of The Service, this includes payments of all taxes and fees including all employer’s contributions and payroll taxes.
11.2 For more information and answers about questions concerning or related to tax, Tripier refers you to your local tax authority.
12. Users Responsibilities
12.1 You as a user is obligated to keep the information about yourself updated during the time you use The Service. As a user you are solely responsible for the information you provided Tripier with, through The Platform is correct. Users are only allowed register one account per user on The Platform.
12.2 You are not allowed to to make your account available for someone else to use on The Platform. By registering on The Platform you are commiting to keep your account safe and not give any unauthorized persons the possibility to use your account. If any suspicious activity is found you are obligated to report this to Tripier immediately, does this happen Tripier will suspend your account pending an investigation.
12.3 When using The Service by putting up an ad you are considered being the lessor/selling party and when you buy/rent an ticket/tickets you are considered being the buying/renting party. Tripier is not a part of the agreement made between the two parties.
12.4 The buying/renting user is solely responsible to use the transferred ticket/tickets in accordance with the applicable Terms and Conditions of the ticket/tickets and applicable laws.
13.1 You as a user undertakes to keep Tripier without any damage for the case that any third party should demand compensation due to User Generated Content or due to that you as a user have violated these Terms and Conditions, any applicable laws or general regulations or the rights of a third party.
14.Right to Withdraw
14.1 You are aware that you as a user have no right to withdraw if you take part of or start using The Service. This does not affect the users right to take down an ad from The Platform or the lessor/selling users right to abort a transaction before the transfer of an ticket/tickets have been made.
14.2 Rental and sale of tickets through the Platform is not covered by the Distance Contracts Act (The Distance and Off-Premises Contracts Act (SFS: 2005:59).
15. Changes of the Terms and Conditions
15.1 Tripier may in the future change the terms and conditions in the Terms and Conditions from time to time. You as a user is obligated to keep yourself informed and updated of the changes of the Terms and Conditions. All users are bound by all changes in the Terms and Condition at the latest 30 days after they been published on The Platform or been sent out via email. However, if significant changes require that your consent is made, Tripier will obtain your consent before the changes take effect.
16.1 Tripier´s only provide communication and The Service in the languages Swedish and English. Furthermore, ads are only allowed in the languages Swedish or English. The Service is today provided in the languages Swedish and English, but in the future more languages may be added to The Service.
17.1 There is no interest on the rent/purchase amount during the time the amount has not yet been paid to a user by Tripier or a third party chosen by Tripier.
18. Tripier´s Responsibilities in General
18.1 The Service provided by Tripier is a platform containing ads , thus Tripier has no control over the transactions being made between the users. All responsibilities for the offers in the ads found on The Platform are solely the responsibility of the user that uploaded the ad. You must not assume that an offer is valid and legal because it is being advertised on The Platform and The Service is provided as is.
18.2 Tripier does not leave any guarantees regarding the function or availability of The Service and does not guarantee continuous, uninterrupted or secure access to The Service. Tripier is allowed to shut down, change or update The Service whenever Tripier choose. As user you are aware that the operation of The Platform may be disrupted by a number of factors beyond Tripier’s control.
18.3 Tripier is not liable against its users for any costs, damages or trips that could not be made due to circumstances outside Tripiers control or an action taken by a third party, example (;) the Ticket Issuer.
18.4 Tripier are not liable of any damages due to missing or delayed responses or any incorrect information in the text found in ads on The Platform. Nor will Tripier be liable for any loss or direct and indirect damage connected to an user's use of The Service either directly or indirectly or for the reason that The Service not could be used by an user.
18.5 Tripier reserves the right to suspend users of The Service and cease to provide a part or The Service in its whole, if a regulatory change or an authority decision been made restricting Tripier´s possibility to provide The Service.
18.6 Provisions of Terms and Conditions shall not limit Tripier’s liability in case of intentional gross negligence or violations with applicable laws.
19. Applicable Law and Dispute Settlement
19.1 Swedish law should apply with respect to these Terms and Conditions and disputes should be settled in Swedish Public Court.